This workshop will be part of the 7th Nordic Conference on Human-Computer Interaction (NordiCHI) held in Copenhagen, Denmark from 14-17 October 2012.

 

Overview

User Experience (UX) is an ongoing process and should not be limited to a single use situation. Temporal dynamics and long-term UX - that means how the user?s experience and relationship with a product evolve over time from early learning and enthusiasm to its becoming a part of daily life - are emerging topics for designing and evaluating human-computer interaction.

The aim of the half-day workshop is to deepen and expand available knowledge with respect to temporal dynamics of UX. Relevant aspects will be the understanding of how UX is evolving over time, in particular across products and contexts, as well as the exploration of methods that can evaluate long-term UX in practice. Strengths and weaknesses of assessment methods will be critically reflected by creating and discussing usage scenarios and possible evaluation solutions for different products.

The workshop consists of a theoretical and methodological input which will be provided by the organizers, discussions on-site, and an interactive group activity.

Before the workshop, each participant is requested to answer position questions that will be sent out by the organizers in form of a brief opinionaire. These position notes serve to tailor the event itself to the background, current understanding of temporal UX, experience with different methods, and participants? expectations. The workshop organizers will prepare a booklet that integrates pre-notes as well as theoretical and methodological input.

During the interactive group activity, participants will be engaged in anticipating prolonged usage scenarios for different products by reflecting on changes in behavior, perceptions, and emotions and developing an evaluation plan.

We invite participants from industry as well as from academia with a special interest in temporal, dynamic aspects of UX and prolonged system usage. For lively discussions on-site, a variety of disciplinary backgrounds is welcomed, e.g. industrial design, communication design, computer science, psychology, human factors, marketing, neuroscience.